About Our Pricing
At Cooly Plumbing, we prioritise transparency, fairness, and value in our pricing approach. We’ve moved beyond the traditional hourly rate model to adopt an upfront fixed-fee pricing system. This ensures that our clients know exactly what to expect without any surprises.
Our pricing reflects the true cost of delivering high-quality plumbing solutions, including the expertise of our skilled team, premium materials, and reliable service. We also offer same-day service options and complimentary 12-point plumbing inspections, providing even more value to our clients.
Cooly Plumbing’s commitment is simple: clear communication, fair pricing, and exceptional service every time.
Why Not Hourly Rates?
Hourly rates can be deceptive. While they may appear cheaper initially, they often fail to reflect the true cost of delivering a comprehensive plumbing service. Businesses relying on hourly rates frequently underestimate their operating expenses, from materials to overheads, which can lead to undercharging or cutting corners to stay afloat.
At Cooly Plumbing, we’ve chosen a different path. By offering upfront fixed-fee pricing, we ensure every job is priced transparently and fairly, covering all aspects of quality workmanship and reliable service. This approach allows us to focus on delivering exceptional results while building a sustainable business that’s here to serve you now and into the future.
Our Margin Pricing System
Example Job Breakdown
For transparency, let’s break down an example job costing $1,000:
Sell Price: $1,000 (100%)
Labour: $300 (30%)
Material: $200 (20%)
Total Cost of Goods Sold: $500 (50%)
The remaining 50% is allocated to critical overhead expenses that keep Cooly Plumbing running smoothly:
Vehicles & Repairs: 5%
Insurance (Workers Comp, Public Liability, Vehicle): 5%
Office Costs: 5%
Fuel & Tolls: 3%
Admin Team: 12%
Marketing: 10%
After covering these costs, we aim for a 10% NET profit margin, allowing us to reinvest in our team, tools, and systems to consistently deliver exceptional service.
Why This Matters
Choosing Cooly Plumbing means selecting a plumbing company that values transparency, sustainability, and fairness. Our pricing reflects the true cost of delivering reliable, high-quality service, ensuring we’re here to meet your plumbing needs now and into the future.
How Much Does Each Plumbing Service Cost?
We pride ourselves on transparency. When you hire Cooly Plumbing, you’ll receive a clear, fixed estimate upfront—no surprises or hidden fees.
Flexible Booking Times
Choose from our convenient time slots—7:00-7:30 AM, 9:00 AM-12:00 PM, or 12:00-4:00 PM.
Arrival Notifications
Your technician will contact you 30 minutes before arrival.
Tailored Solutions
After assessing your needs, we’ll provide a detailed quote with several options tailored to your budget.
Our team will guide you through the process, explaining recommendations and answering questions to ensure you’re comfortable with the plan before any work begins.
What If It’s An Emergency?
For emergency same-day service, we charge a $95 Same day Service fee, which is waived if you proceed with any works during regular business hours (7 AM–4 PM, Monday through Friday).
After-hours emergency services incur this fee alongside task costs, covering our technicians’ penalty rates.
Service Guarantees
With Cooly Plumbing, you can expect unmatched service and support. Here’s what we guarantee:
Transparent Pricing
You’ll know the cost upfront, and it won’t change—even if the job takes longer than expected.
Licensed and Insured
Your home is fully protected with our comprehensive licensing and insurance.
Satisfaction Guaranteed
If you’re not 100% happy, we’ll make it right—guaranteed.
Extended Warranties
We back our workmanship and products with extended warranties and written guarantees.
When you choose Cooly Plumbing, you’re not just hiring a plumber—you’re partnering with a business that’s dedicated to delivering exceptional results while ensuring complete peace of mind